1. Introduction
This Privacy Policy describes how Advertise.Network Pvt. Ltd., together with its affiliates, subsidiaries, representatives and authorised service providers, where applicable, ("Advertise.Network", "Company", "we", "us" or "our"), collects, receives, stores, uses, processes, discloses, transfers, retains and otherwise handles personal data and other information in connection with your access to and use of the Advertise.Network website, applications, marketplace, products, services, communications and related features, collectively referred to as the "Platform".
This Privacy Policy applies to all individuals and entities who access, browse, register for, interact with or otherwise use the Platform, including, without limitation:
- Brands and advertisers;
- Creators, influencers and publishers;
- Vendors, agencies, production partners and service providers;
- Representatives, employees and authorised users of business accounts;
- Visitors to our website;
- Individuals who contact us or otherwise communicate with us.
For this Privacy Policy, "Personal Data" means information relating to an identified or identifiable individual, including information that may directly or indirectly identify such individual when combined with other information available to us.
By accessing or using the Platform, providing Personal Data to us, creating an account or otherwise interacting with our services, you acknowledge that your information may be processed in accordance with this Privacy Policy and applicable law.
Where your consent is required under applicable law, we will seek such consent through appropriate means.
2. Scope of This Privacy Policy
This Privacy Policy applies to Personal Data collected by us:
- 1Directly from you;
- 2Automatically through your use of the Platform;
- 3From other Users with whom you interact through the Platform;
- 4From service providers, business partners and other third parties;
- 5Through publicly available sources, where permitted by applicable law;
- 6Through integrations or third-party platforms that you authorise or connect to the Platform.
This Privacy Policy does not apply to information collected independently by third parties, including third-party websites, social media platforms, payment providers, analytics providers or other services that may be linked to or integrated with the Platform.
Your use of such third-party services may be subject to separate privacy notices, terms and policies issued by those third parties.
3. Categories of Personal Data We Collect
Depending on how you use the Platform, the nature of your account and the services you access, we may collect and process the following categories of information.
3.1 Account and Registration Information
When you create or administer an account, we may collect:
- Full name;
- Business or organisation name;
- Username;
- Email address;
- Mobile or telephone number;
- Account credentials;
- Profile photograph or image;
- Job title or professional role;
- Account preferences;
- Account verification status;
- Information relating to your authorised representatives.
Where you create an account on behalf of a company, agency or other organisation, you may also provide information relating to the organisation and its authorised users.
You represent that you have the authority to provide such information and to register or manage the account on behalf of the relevant organisation.
3.2 Professional and Marketplace Information
Where you create a Creator, Vendor, Publisher, Brand or other professional profile, we may collect information including:
- Professional biography;
- Portfolio information;
- Services offered;
- Skills, categories and areas of expertise;
- Business descriptions;
- Listings and packages;
- Pricing information;
- Availability;
- Geographic or service locations;
- Previous work and brand collaborations;
- Audience information;
- Engagement information;
- Performance information;
- Campaign history;
- Publicly available professional information that you provide or authorise us to collect.
Some information submitted through your profile may be displayed to other Users in accordance with the visibility settings, marketplace functionality or purpose for which you provide the information.
3.3 Identity and Verification Information
Where verification is required or made available, our authorised service providers or we may collect information necessary to verify your identity, business or eligibility to use certain Platform features.
Such information may include, depending on the applicable verification process:
- Name and contact information;
- Date of birth, where legally required;
- Identity document details;
- Business registration information;
- Tax registration information;
- Authorised representative information;
- Supporting documents;
- Verification results;
- Information required to prevent fraud or comply with applicable legal or regulatory obligations.
We may use third-party service providers to assist with verification. The collection and processing of such information may also be subject to the privacy policies and terms of the relevant service provider.
We may retain verification-related records where required for legal compliance, fraud prevention, dispute resolution or other legitimate purposes permitted by applicable law.
3.4 Transaction and Commercial Information
When you participate in a campaign, opportunity, booking, contract or other Transaction through the Platform, we may collect or generate information relating to that activity, including:
- Campaign details;
- Briefs and requirements;
- Proposals and quotations;
- Pricing and negotiated terms;
- Assignments;
- Deliverables;
- Submission and approval records;
- Revision history;
- Contract information;
- Invoice information;
- Payment and payout records;
- Wallet-related records, where applicable;
- Transaction status;
- Cancellation or refund information;
- Dispute-related records.
We may retain such records to operate the Platform, administer Transactions, maintain audit trails, resolve disputes, comply with legal obligations, and protect our legal rights.
3.5 Payment and Financial Information
Where payment, invoicing, wallet, escrow-style or payout features are available, we may collect or receive information necessary to process or administer such functionality.
Depending on the service, this may include:
- Billing name and address;
- Tax information;
- Invoice information;
- Payment status;
- Payment transaction references;
- Bank account details for payouts;
- Information necessary to detect or prevent fraudulent transactions.
Payment card or banking information may be processed directly by authorised payment service providers. Where a third-party payment provider processes payment information, we may not receive or store the complete payment credentials.
We may retain limited transaction and payment records as necessary for accounting, reconciliation, compliance, audit, fraud prevention and dispute resolution.
3.6 Communications and Support Information
When you contact us or communicate through the Platform, we may collect:
- Messages and correspondence;
- Support requests;
- Feedback;
- Complaint information;
- Communications with other Users through Platform messaging features;
- Attachments and files submitted in connection with a request, transaction, or dispute.
Where messaging or collaboration functionality is provided, we may process relevant communications to operate the feature, maintain records, investigate abuse, resolve disputes, enforce our terms and comply with applicable law.
3.7 Usage and Technical Information
When you access or use the Platform, we may automatically collect certain technical and usage information, including:
- IP address;
- Device identifiers;
- Browser type and version;
- Operating system;
- Device type;
- Application version;
- Language and regional settings;
- Date and time of access;
- Pages or features accessed;
- Search and navigation activity;
- Referring and exit pages;
- Error and diagnostic information;
- Log files;
- Approximate location derived from technical information, where applicable.
This information may be collected through cookies, log files, SDKs, pixels, analytics tools and similar technologies.
3.8 Cookies and Similar Technologies
We may use cookies and similar technologies to:
- Enable essential Platform functionality;
- Maintain sessions;
- Remember preferences;
- Improve security;
- Understand Platform usage;
- Analyse performance;
- Diagnose technical issues;
- Measure the effectiveness of communications and campaigns, where applicable.
You may be able to control certain cookies through your browser or device settings. Disabling certain cookies may affect the availability or functionality of parts of the Platform.
Where required by applicable law, we will obtain consent before placing or accessing non-essential cookies or similar technologies.
3.9 Information From Third Parties
We may receive information from third parties, including:
- Other Users;
- Business partners;
- Verification providers;
- Payment and financial service providers;
- Analytics providers;
- Advertising and marketing service providers;
- Publicly available sources;
- Third-party platforms connected by you or through an authorised integration.
We will process such information in accordance with applicable law and this Privacy Policy.
4. How We Use Personal Data
We may process Personal Data for one or more of the following purposes.
4.1 To Provide and Operate the Platform
Including to:
- Create and administer accounts;
- Authenticate Users;
- Provide marketplace and discovery functionality;
- Display profiles, listings and opportunities;
- Facilitate communications between Users;
- Manage campaigns and assignments;
- Process submissions and approvals;
- Provide contract and workflow functionality;
- Administer payments and payouts, where applicable;
- Maintain transaction records;
- Provide customer support.
4.2 To Facilitate Transactions Between Users
Where applicable, we may process information to enable Users to:
- Discover and contact relevant marketplace participants;
- Publish or respond to opportunities;
- Submit proposals;
- Negotiate and record commercial terms;
- Manage assignments and deliverables;
- Track approvals and revisions;
- Generate or manage contracts;
- Administer invoices and payments;
- Resolve disputes.
We may process information necessary to maintain an appropriate record of activity relating to a Transaction.
4.3 To Verify Accounts and Protect the Platform
We may use information to:
- Verify identities or business information;
- Detect and prevent fraud;
- Investigate suspicious activity;
- Prevent unauthorised access;
- Enforce account restrictions;
- Protect Users and the Platform;
- Investigate violations of our Terms & Conditions;
- Maintain security logs and audit records.
4.4 To Improve and Develop Our Services
We may analyse Platform usage, feedback, technical information and other relevant data to:
- Improve existing features;
- Develop new services;
- Understand how Users interact with the Platform;
- Improve search and discovery functionality;
- Test and diagnose technical performance;
- Improve security and reliability.
Where reasonably practicable, we may use aggregated, anonymised or de-identified information for analytics and product development.
4.5 To Communicate With You
We may use your contact information to:
- Send account-related communications;
- Respond to enquiries;
- Provide support;
- Send security and service notifications;
- Notify you of Transaction-related activity;
- Send information about changes to our services, policies or terms.
We may also send marketing or promotional communications where permitted by applicable law and in accordance with your applicable preferences.
You may opt out of non-essential marketing communications through the unsubscribe mechanism provided or other available preference controls. You may continue to receive important administrative, legal, security or Transaction-related communications.
4.6 To Comply With Legal Obligations
We may process or retain information where necessary to:
- Comply with applicable laws;
- Respond to lawful requests from competent authorities;
- Maintain accounting and tax records;
- Prevent or investigate unlawful activity;
- Establish, exercise or defend legal claims;
- Enforce agreements and Platform rules.
5. Legal Basis for Processing
Where applicable law requires us to identify a legal basis for processing Personal Data, we may process Personal Data on one or more of the following grounds:
- Your consent;
- Performance of a contract or steps taken at your request before entering into a contract;
- Compliance with a legal obligation;
- Our legitimate business interests, where permitted by law and where such interests are not overridden by your rights;
- Any other lawful basis available under applicable data protection law.
Where we rely on your consent, you may withdraw that consent in accordance with applicable law. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal or processing based on another lawful ground.
6. How Personal Data May Be Shared
We do not sell Personal Data as a standalone commercial product.
We may disclose or make Personal Data available to the following categories of recipients where necessary for the purposes described in this Privacy Policy.
6.1 Other Users
Certain information may be visible to other Users where necessary for the operation of the marketplace or a Transaction.
For example, depending on the nature of your account and activity, other Users may be able to view:
- Your name or professional name;
- Business name;
- Profile information;
- Portfolio;
- Services and listings;
- Information relating to proposals or Transactions;
- Deliverables;
- Messages and communications made available through the relevant feature;
- Verification status, where displayed.
Information shared with another User may be subject to that User's own obligations and conduct. We cannot control how an independent User may use information lawfully made available to them.
6.2 Service Providers
We may share information with carefully selected service providers that perform services on our behalf, including providers of:
- Cloud hosting;
- Data storage;
- Customer support;
- Security services;
- Analytics;
- Communications;
- Identity or business verification;
- Payment processing;
- Banking or payout support;
- Professional services;
- Technology infrastructure.
Such service providers may process Personal Data only as necessary to provide services to us or as otherwise permitted by applicable law.
6.3 Business and Professional Advisers
We may disclose information to auditors, accountants, legal advisers, insurers, consultants and other professional advisers where reasonably necessary.
6.4 Legal and Regulatory Authorities
We may disclose information where we reasonably believe disclosure is necessary or permitted to:
- Comply with applicable law;
- Respond to a lawful request, order, summons or legal process;
- Protect the rights, safety or property of Advertise.Network, our Users or others;
- Detect, prevent or investigate fraud, security incidents or unlawful activity;
- Establish, exercise or defend legal claims.
6.5 Corporate Transactions
If Advertise.Network is involved in a proposed or actual merger, acquisition, restructuring, financing, sale of assets or similar corporate transaction, Personal Data may be disclosed or transferred as part of that transaction, subject to applicable law.
Where required, we will take appropriate steps to ensure that Personal Data continues to receive protection consistent with applicable legal requirements.
7. Cross-Border Transfers
Our service providers, affiliates or technology infrastructure may be located in, or process information from, countries outside the country in which you reside.
Where Personal Data is transferred internationally, we will take steps required under applicable law to provide an appropriate level of protection.
Such measures may include contractual safeguards, technical and organisational measures or other legally recognised transfer mechanisms, where applicable.
8. Data Retention
We retain Personal Data only for as long as reasonably necessary for the purposes for which it was collected, including for:
- Providing and maintaining the Platform;
- Managing accounts;
- Facilitating Transactions;
- Maintaining security and audit records;
- Resolving disputes;
- Enforcing agreements;
- Meeting accounting, tax, legal and regulatory requirements;
- Establishing, exercising or defending legal claims.
The appropriate retention period may vary depending on the type of information, the nature of the relationship, the purpose of processing and applicable legal requirements.
When information is no longer required, we may delete, anonymise, aggregate or securely archive it in accordance with our retention practices and applicable law.
Please note that deleting an account does not necessarily result in the immediate deletion of all information. We may retain certain information where necessary to comply with law, prevent fraud, resolve disputes, enforce agreements or protect our legal rights.
9. Data Security
We implement reasonable technical, organisational and administrative measures designed to protect Personal Data against unauthorised access, loss, misuse, alteration or disclosure.
Such measures may include, where appropriate:
- Access controls;
- Authentication mechanisms;
- Encryption or secure transmission technologies;
- System monitoring;
- Logging and audit controls;
- Role-based access restrictions;
- Security testing and vulnerability management;
- Incident response procedures;
- Service provider security requirements.
However, no method of transmission over the internet and no method of electronic storage can be guaranteed to be completely secure.
Accordingly, while we take reasonable steps to protect Personal Data, we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your account credentials and for notifying us promptly if you believe your account has been accessed without authorisation.
10. Your Privacy Rights
Subject to applicable law, you may have rights in relation to your Personal Data, which may include the right to:
- Request access to certain Personal Data held about you;
- Request correction of inaccurate or incomplete information;
- Request deletion of Personal Data, subject to applicable legal and contractual requirements;
- Withdraw consent where processing is based on consent;
- Request information regarding the processing of your Personal Data;
- Request grievance redressal or raise concerns regarding our handling of Personal Data;
- Exercise any other rights available under applicable data protection law.
The availability and scope of these rights may depend on your jurisdiction and the circumstances of the processing.
To protect your privacy and security, we may need to verify your identity before acting on certain requests.
We may refuse or limit a request where permitted or required by applicable law, including where compliance would affect the rights of another person, compromise security, interfere with a legal obligation or prevent us from retaining information required for legitimate purposes.
11. Account Information and Your Responsibilities
You are responsible for ensuring that Personal Data provided to us is accurate and current.
Where you provide Personal Data relating to another individual, including an employee, representative, client or collaborator, you represent and warrant that you have the authority and, where required, the necessary legal basis or consent to provide that information to us for processing in connection with the Platform.
You must not upload or disclose Personal Data that you are not authorised to provide.
12. Children and Minors
The Platform is not intended for use by individuals who are not legally capable of entering into a binding agreement under applicable law.
We do not knowingly collect Personal Data from children in violation of applicable law.
If you believe that a child or minor has provided Personal Data to us without appropriate authority or consent, please contact us so that we can review the matter and take appropriate action.
13. Automated Processing and Analytics
We may use automated systems and analytical processes to support Platform operations, including:
- Search and discovery;
- Content categorisation;
- Marketplace recommendations;
- Fraud detection;
- Security monitoring;
- Performance analytics;
- Product improvement.
Automated processing may use information relating to your Platform activity, profile, listings, preferences or interactions.
Unless expressly stated otherwise, we do not intend for such processing alone to make decisions that produce legally significant effects concerning you without appropriate human involvement where required by applicable law.
14. Third-Party Links and Integrations
The Platform may contain links to third-party websites, services or applications, or allow you to connect third-party accounts.
We are not responsible for the privacy practices, content or security of independent third parties.
When you access a third-party service or authorise an integration, that third party may collect and process information in accordance with its own terms and privacy policy.
You should review the applicable policies before providing information to third parties.
15. Marketing Communications
Where permitted by applicable law, we may use your contact information to send information regarding:
- Platform features;
- Marketplace opportunities;
- Products and services;
- Events and announcements;
- Industry information;
- Offers and promotions.
You may opt out of marketing communications at any time by using the unsubscribe mechanism included in the communication or through available account preferences.
Opting out of marketing communications will not prevent us from sending important service-related, Transaction-related, security, or legal communications.
16. Changes to This Privacy Policy
We may amend this Privacy Policy from time to time to reflect changes in our business, Platform, technology, legal requirements or privacy practices.
The updated Privacy Policy will be published on this page with a revised "Last Updated" date.
Where required by applicable law, we will provide additional notice or obtain consent in relation to material changes.
Your continued use of the Platform following the effective date of an updated Privacy Policy will be subject to the updated version, to the extent permitted by applicable law.
17. Contact and Grievance Redressal
For questions or concerns regarding this Privacy Policy or your personal information, please contact us through the Contact Us page or use the information given below.
- Company
- Advertise.Network Pvt. Ltd.
- Phone
- 01161400030
- Address
- G-5, Vikas Deep Building, Plot-18, Laxmi Nagar District Centre, Delhi 110 092, India
18. Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India, subject to any mandatory rights available to you under applicable data protection or privacy laws.
Nothing in this Privacy Policy is intended to limit any rights that cannot lawfully be excluded or restricted.